50% non-refundable deposit due upon signing of contract and remaining balance (including any changes made to order) due 7 days prior to load-in.

You should definitely reach out to us via email as more than 50% of our work is custom for our diverse clients’ needs. Yes, we have a stock of existing inventory but our specialty is definitely in custom fabrication for the corporate and luxury wedding market.

We have a small assortment of furniture rentals to enhance stages and photo booth moments but if you are seeking large quantities of the same style chair, table, tent, etc, please consider the following trusted rental partners: Bright Event Rentals, Marquee, Premiere, Whim, Cort, AFR.

Every event is reviewed individually, and here are our standard protocols when considering:

• Any custom builds unfortunately do not qualify for a discount unless there is a multi-year agreement in place

• Anything we already own, happy to consider heavily discounting depending on the item and what is already booked in our system by other clients

• Labor & delivery fees still apply, especially on weekend and non-standard hour load-in/load-outs

• If your event date is during our peak season (late Feb - May & Sept - Dec), there is typically a minimum spend of at least $5K to help us manage our current team's workload. In other words, we can still donate some items, but please keep in mind that the minimum out-of-pocket cost to your nonprofit is $5K. We are currently NOT accepting any October non-profit event asks.

• Depending on the final value of the in-kind donations, we ask that Strong Events be recognized as a Sponsor at the event with our logo and website link.

• One way to maximize your budget is we can extend pick up orders for certain rental items (NOT all) so please feel free to reach out to hello@StrongEvents.com for more information

Yes. Short-answer is we do have a minimum spend for any deliveries and installs our team handles, which is currently set to $5K++ within Austin. HOWEVER you will see that the amount does vary depending on the distance we have to drive from our warehouse and time of the load-in/load-out so please complete a Wish List today to get your custom quote from our dedicated team of Account Managers. And if your order is eligible for warehouse pick-up/will-call, our Account Managers will be happy to set this up for you to be picked up from our warehouse between Monday - Friday 10am - 4pm, and/or you can arrange for Event Rescue Services (ERS), one of our trusted partners in town to pick up and set up orders that do not meet our truck minimum.

Many of our rental items are eligible for WILL CALL PU from our Shop located at 800 Interchange Blvd, Suite 108, Austin, Texas 78721.

Items can ONLY be transported in a FULLY ENCLOSED Vehicle, NO open bed trucks or trailers allowed.

We ask that you bring moving blankets/straps/etc otherwise we can provide some for an additional fee.

Our WILL CALL HOURS are Monday - Friday 10am - 4pm; closed on Federal Holidays.